Showing posts with label PR. Show all posts
Showing posts with label PR. Show all posts

Wednesday, 24 March 2010

Competition: win a prize that could change your life!

Ever since I set up my own PR business almost 4 years ago, I have battled with one thing: Childcare. It has been a nightmare. When the kids were both still under 3, they went to nursery. But the nursery only had Mondays and Fridays available, the worst two days for me to get anything done in my industry. Plus if the kids were sick, they couldn't go and I was left once again not able to work. There were times when I had way too much work and needed extra childcare and other times when I didn't have enough work to justify having them in childcare, but couldn't risk losing my nursery place.


And did I mention the cost!! My pay used to go directly into my bank account and straight out again to the nursery. I should have just gotten my clients to pay the nursery direct and cut out the middle man!


I know I'm not alone in having these issues. Childcare for working parents - particularly those trying to freelance or set up their own business - is a nightmare. But now someone has at last had a brainwave. It is just such a good idea, that I absolutely had to work with them.


Take a look at http://www.third-door.com/ - particularly if you're a parent living in SW London.


Shazia, a mum to a 2 year old and 4 month old (so imagine how much sleep she's getting!), decided that there had to be a better way of allowing parents to work remotely with flexible child care that suited them.


So she and her husband created Third Door, where you get flexible work space (a hot desk or meeting room) with on-site childcare (in an OFSTED registered creche) all done on a pay-as-you-go basis.


No more having to stick to certain days assigned to you by a nursery. No more having to pay for childcare that you can't use when your child is sick. No more mad rush to pick your child up from nursery after work - because they're just downstairs. No more wondering how your child is doing, because you can pop in and see them, perhaps have lunch with them. No more working on your own in your spare bedroom without any other adult company as you can network with like-minded parents in your area. No overheads of having your own office.


The benefits just go on and on. Like I said, a brilliant idea.


The company is launching in May in Wandsworth, just up the road from Cupcake Spa for those of you who know it. And to help celebrate its opening, Third Door is running a competition that I genuinely think will change somebody's life.


The prize includes:
  • 30 hours of free workspace and childcare
  • Third Door membership
  • a Business in a Box package that includes logo design, company name registration, business cards, letterhead and website creation
  • 3 hours of consultancy from experts in finance, legal, marketing, PR, technology, social media and business coaching
  • a laptop
  • a smartphone

Basically all the tools you need to start up your own business or enable you to work part-time, freelance or possibly build up a blog. Sometimes in fact, all you need to be able to change your life is some child-free time to think, a blank screen to tap ideas onto, a strong coffee and someone to talk to. If you win this prize, you can do exactly that!

So if you want to enter, go here. And please help spread the word about this to anyone who you think would benefit from it.

Friday, 12 June 2009

Schizophrenia - I am a PR person and a mummy blogger

I had a fabulous meeting with the lovely Suzanne from A Modern Mother yesterday. We spent a good amount of time discussing how businesses and their PR people should be interacting with mummy bloggers. Now I don't normally talk shop on this blog. This blog is about me being a mum. But when I'm not being a mum, I run a PR business from home. So I wear both the PR and mummy blogger hats. And it's not always a comfortable fit (try wearing two hats at once and you'll see what I mean).

Anyway, Suzanne has written a great post inspired by a similar post from GeekMommy over in the US about how companies shouldn't expect mummy bloggers to run their competitions for them for free. And I fully agree. Any PR or company that thinks they can get a blogger to not only host but also run the mechanics of a give-away on their blog for nothing other than a free sachet of soap powder is 'aving a larf. But apparently this is happening a lot in the US. Give it a few more months and I'm sure it will be happening here in the UK too.

The comments section of GeekMommy's post made for fascinating reading with many bloggers jumping in saying that they're fed up with being expected to do the PR's job for free. There were lots of the usual comments too about how PR people don't even bother to read their blog and send them info about baby products when they actually have teenagers or ask them to write about a cleaning product when their blog focuses on fashion. Or whatever. I'm making some of these examples up but that was the gist of it.

This same accusation is levelled at PR people by journalists who say that PR people have never read their publication and send them completely irrelevant info and just expect a free plug for their client instead of giving them a decent story.

PR people are I believe, hated the world over. I often think you'd be better off saying that you're a prostitute, a banker or a politician than admitting to being a PR luvvie dahling.

But wearing my PR hat, squashed quite firmly over my ears, for a minute, here's the challenge we have:

Challenge 1: The scope of the media and blogosphere
Think about how many magazines, newspapers and websites there are out there. Think about how many writers - i.e. individuals with their own specific likes and dislikes - there are that PR people are expected to know inside out. Now add to that the huge number of bloggers, all with their own lives you as a PR person are expected to know even more personally - from what age their children are to whether they're an eco warrior or a fashionista. It is a nigh on impossible task.

A good PR person will have a database of contacts who they come to know over time and will give them the things they need in the way they need them. But it is still a task that takes a gargantuan amount of time, time not usually paid for by the client. Which is why things aren't always as personalised as they should be. I'm not saying it's right. I'm just saying that with pressure from clients to reach as many people as you can, it's pretty hard to keep things personal.

And if you're still thinking: Tough, that's your job, well yes. But imagine for a minute that you as a blogger or journalist have landed the golden egg and some publisher wants to turn your musings into a book. You want your book to be bought in the thousands, if not millions, so that you can buy an island and drink daiquiris for the rest of your life. You're not allowed to employ a PR person. You need to get the book out to as many influential people as possible. Start writing a list of every newspaper, magazine, TV show and blog you'd like your book to appear on. Now find out who covers book reviews at those titles. Now find out what type of books they like to read, how far in advance they review books, whether they like exclusives, whether they always require free books to give away in order to publish a review, where to send a book to, how they like to be contacted etc etc etc. And that's for one book. One product. One customer. Multiply that out for several customers with several products and you'll start to feel the enormity of the task facing PR people.

So to sum up, while I'm in now way excusing shoddy PR practices of spray and pray, if you receive a pitch from a PR person that isn't 100% personalised to you, try not to hate them too much for it. If it really annoys you, delete it or let them know what you do like so that they can get it right next time.

Challenge 2: How big is a blogger's scope of influence?
We know that bloggers are influential. The reason they're influential is because what they write is perceived as honest, not PR puff. The minute it smacks of PR puff, people will be turned off. But not all blogs are created equal. How many of your client's target audience is each individual blogger reaching? Probably not that many. Add up multiple bloggers and you start to get a cumulative effect. But your client wants to reach as many people as possible - whether that's through one uber-influential blogger or multiple less influential bloggers.

The challenge for PR people is knowing who the influential bloggers are. How do you work out which bloggers are the influential ones? By number of comments? Number of followers? Asking for their visitor stats? Do all bloggers even track their visitor stats? At the moment, a lot of it is guesswork. Trial and error on the part of PR companies. And measuring the results can be difficult too. Sure you can track links and click throughs but it's not all scientific. So you're spending a lot of time getting to know people and personalising info for them without really knowing whether it's going to have an impact on the client's bottomline. Tricky.

Challenge 3: Not all bloggers know who they are
Many mummy bloggers are new to the game in the UK. It's growing fast. But how many of the bloggers even know themselves what they want their blog to be? Most start out as a journal - a place for personal musings (like this one). But many quickly realise that blogging takes up a good amount of their time, time they could be spending earning a living. So they start to think about how they can get their blog to earn them a few pennies. It changes identity from a journal to a revenue generating venture. For some this is very low level, pocket money really. While others try to turn their blogs into information portals or ezines (or they might have set them up with this in mind in the first place) to actively generate revenue and make a living from it. Then there are the blogs that are set up purely as an extension of their business to help them boost their SEO and business credibility. They're often desperate for content but are they willing to promote another company's product? And if so, will they only do it if there's a quid pro quo?

So you see, the PR community is trying to understand and interact with a community that doesn't fully know yet what it's trying to be. The PR community need the blogging community to help provide some of this clarity. And I know from some of the work underway at British Mummy Blogger Network, this is starting to happen.

Challenge 4: PR is not paid for publicity
PR people are tasked with getting their client's 'free' publicity, not paid for advertising. The minute they have to pay for anything other than product, it starts to drift into the sphere of advertising. So if bloggers ask to be paid to write about something it's a) not normally something the PR people have the budget for and b) it brings into play the whole question of ethics and would seriously impact bloggers' credibility. You don't pay a journalist to write about your company in a newspaper. They're paid by their publication. This gives the journalist freedom to write whatever they like. Bloggers want the freedom to write whatever they like, yet expect to get paid for doing it. Why would a PR person do that? They might as well then pay for an ad and then at least they can be sure that they're going to get the message they want out there. It's a difficult area. I don't think bloggers should work for free, but equally, an outright payment model just isn't right either.

Taking my PR hat off for a minute (it's getting scratchy) and donning my lovely mummy blogger hat (sensible with a wide brim), let me say this to PR people:

How do you get a blogger to write about your clients/company? Sending them a press release will never cut it. You do need to know your blogger, what they like, dislike, how old their children are, what they write about, whether they're single, going through a divorce or about to set sail across the Atlantic ocean. (Gosh, who could that be?)

That requires a LOT of time. It means actively reading and commenting on bloggers blogs. It means engaging with them about things that actually mean something to them. It means being a blogger yourself. And if you're not a blogger and you're not a mum and you're trying to reach mummy bloggers, might I suggest that you employ a mummy blogger to help you out on your campaigns? There are plenty of mums out there who would love to be able to work around their children, doing something part time. Why not recruit one of them to work on your campaign to help you understand who the other mummy bloggers are? It's a win win.

Don't post spam in the comments box. Do it and you deserve a slap. With a dead fish. And yes, it is obvious that it's spam even if you say 'I love your blog, look at my great new site for kids toys.' Flattery works, but we're not that gullible.

Product reviews. Right now, UK mummy bloggers are probably still open to receiving products to review if there's something in it for them. For example, if I was asked to review a new washing powder, I just wouldn't. Because quite frankly I could give a rat's bum about soap for clothes. Sparkling whites just aren't on my list of priorities. However, if Musto or a similar sailing company sent me a pitch and asked me to review their new ocean going boots/gloves/quick-drying shirts I'd say yes please and would be more than willing to give a fair appraisal of them on my sailing blog. Because I need that stuff and getting it free in exchange for a review seems fair to me. From their point of view, they'd have to ask: how many other sailors are reading this blog? What if she slates our stuff? Are we trying to attract more women into sailing? If the answers make sense, then it's worth them doing it. If not, it's not. Simple

And if the people at Musto weren't sure about the answers to the questions above, they should take my next bit of advice and ask bloggers what they want and who they reach. I know this takes work, but once you've identified which bloggers you think are most influential for your company/client, email the blogger and ask them for more info about their audience, visitors stats and what they want from you in exchange for writing about your company. Is it free products, the chance to try something out, publicity - what? These are people, not businesses you're dealing with. Often they won't even know what the answer is, but by starting a conversation with them you're on the right track.

Product reviews are just one tool. A key thing for most bloggers is audience. They want people to visit their blogs. - whether it's to drive revenue, catch the eye of a publisher, meet more people or simply have the notoriety. They want people to comment on their blogs. Any publicity you can give them will help them boost their numbers, so think of ways you can help promote them in exchange for them promoting you.

Think creatively. Run competitions to write about a subject (not a product) where everyone who gets involved gets something and the winning entry gets a bigger prize, heaps of publicity and a ticker tape parade (just kidding on the last bit). In exchange, they agree to include a link to your site or mention your site in some way.

Remember most of all that mummy bloggers are a community. We're a virtual network of friends who rarely if ever meet but with whom we share hugely personal information with. Try to understand this dynamic. Know that the mummy blogger doesn't live to write about your stuff. They're looking after children, running businesses, going to work, doing laundry, cooking, shopping, having sex (probably not much), doing hobbies, running PTA meetings, staying in touch with family members, remembering birthdays, walking the dog and generally living. They also happen to blog about it.

I don't think anyone has the perfect answer as to how to work within this dynamic - I'm both a PR and mummy blogger and I don't have a de facto answer - but thinking like a mum is probably a good start.

Wednesday, 7 January 2009

Smile and wave

Today in my inbox I received a mail about how to grow your business in 2009 despite the lamentable state of the economy. One of the top tips was to ensure that you come over as positive and optimistic at all times. You never let on that you might owe the tax man a billion pounds and that quite frankly things might be shit. You smile and wave, smile and wave.

I realised that I've been far from smiling and waving recently. More like scowling and flipping the bird at passers-by. So I shall now endeavour to be jolly and cheerful. Optimistic and smiley. Positive and happy.

Luckily I had a few things go sort of right today. (Ordinarily I would have inserted 'shock, horror' right there but that would be negative and sarcastic rather than chipper and bright so I won't).

For example, I took my car to be fixed and my lovely neighbour kindly came and fetched me and returned me when I had to collect it. And as said neighbour knew the mechanic, I think he had a few words on my behalf, and I was charged a grand total of £9.50 to have two fuses changed and a bunch of other things looked at. So that was good wasn't it? Had I taken it to the Ford garage we'd have to have remortgaged the house.

Also good.... My three year old wiped his own bum. This might sound as though I'm scrabbling around for things to be positive about. But this is quite a big deal. Our almost 5 year old has only just mastered this feat, but the three year old proudly demonstrated how he could do it all by himself. (In case you're wondering, it's not really a specatator sport). Now if he could just stop peeing in his pants, all would be well.

I had two new bits of business come in today and several journalists jumped at a story I put out. Always a good feeling. And I had a few others confirm that they'd meet me for coffee later this month so that I'll get to be a bona fide PR luvvie dahling for once and 'do lunch' and get dressed up and everything. (Again - reverting to my former melancholic self - I was about to say that I have no clothes to get dressed up in, but hopefully by then I'll have shed half my body weight and will fit into things I've not fitted into for years.)

Sadly, I weighed myself today and the dial seems to be stuck on the same number it was before. It's probably faulty. It was a cheap set of scales I got in Sainsburys. Either that or it's all the muscle I've built up in my marathon running sessions. Muscle weighs more than fat you know. That's probably it. I've eaten my body weight in chickpeas and beans this week, so it can't be my diet.

So you see, I can be smiley and wavey after all. Now it's just a case of maintaining it. I think Miss World contestants use vaseline on their teeth to help them hold their smiles in place. I might give it a try.

Thursday, 12 June 2008

Juggling it

Yesterday was Wednesday. Hence the lack of a blog post. As I might have mentioned before, Wednesdays are not good days. It is the one day in the week that I have no childcare. It's my day for spending with my children. It's my day for going to toddler groups and seeing friends, playing snakes and ladders and bouncing on the trampoline. It should be a good thing. But it also just happens to be the busiest day of the working week.

I'm in PR. For some reason, Wednesday is the day that media decide that they need stuff. Now. This minute. Immediately. That's what I love about the press. They can hang onto a story for months and months doing nothing with it while clients want to know where their coverage is. And then, bam. They decide that they have to run it and need a whole bunch of supporting information nano-seconds before going to print.

So here's a summary of yesterday:

We started out with the normal fights about toast, had a reasonably successful track record of keeping underpants dry until mid morning and managed to get laundry folded. We then headed off to the post office to return the unsuccessful anniversary present I'd bought for lovely husband (see Sunday's post).

The post office one village over has shut (village gossip says it's because the post master was crooking the lotto machine or something - how I love twitchy curtain syndrome). So we drove several villages over to the next closest PO. Except they had a technical fault and were shut too. So we drove half way across Britain and finally found a post office that was open. Sadly it was run by someone who'd obviously never worked in a post office before and who wasn't quite sure what a stamp was, much less a large package.

All of this incredible lack of speed left me feeling a little fraught as I had left the children in the car outside. I know it's not a clever thing to do but I had a choice - leave them in the car where they are highly unlikely to be abducted in teeny tiny local village OR bring them into the shop where they could destroy every display, scream for sweets/comics/other and have a tantrum when we left with nothing. So I opted for the former. But I would have preferred to get in and out with a dash of speed.

Anyway, after finally managing to get rid of the obnoxious clock gift, we trundled back across the country to toddler group. For anyone who has never been to a toddler group, let me explain what it is. Take one dusty village hall. Add about 20 children who all seem to have been injected with red bull. Put in an array of fairly tired plastic toys which become of the objects of greatest desire so that a lot of fighting ensues about who's going to carry the cow with no head. Scatter a handful of knackered looking mothers who sip on cups of tea but would far rather be drinking neat gin. Throw in some nursery rhyme singing to the ear-splitting sounds of musical instruments being 'played' and you start to realise the relaxing atmosphere.

And through all of this, I am tapping away on my handheld palm thingy responding to emails from a range of journalists wanting things NOW and clients asking where things are. And because I can never get the shift or control key to work on the blasted thing, my replies always look like this: iLll respond soon>

I'm sure all the other mothers think I'm an unfriendly cow who ignores her children and them while tapping away.

We then raced to a friend's house for lunch and an afternoon of play. Which might have been fun had my email inbox not kept filling up with ultra urgent requests.

We finally got home and I resorted to the tried and trusted bad mother's buying-some-time-technique of video and chocolate. I estimated I had about 30 minutes to catch up on a full day's work before the video got boring and the sugar had kicked in fuelling violent fights.

I then had to race downstairs to feed the starving beasties, raced back up to complete more work, raced back down to frog march beasties off into the bath, raced around their bedroom remaking peed on bed from night before, tidying up toy explosion and piles of dirty clothes, all the while child number 2 emptied the bath of its contents by pouring cupful after cupful of water on the floor. He was instructed to either wipe it up, say sorry or not get a bedtime story. Obviously he chose the latter which meant a full blown tantrum come story time - which resulted in a stint in the spare bedroom while I read story to child number 1. When I retrieved screaming beastie, I was so busy trying to avoid getting my ear drum burst that I failed to notice the low hanging beam in the passage and smacked my head. Hard.

The rest of bedtime wasn't particularly pleasant.

Then had to rush to finish last bits of work before planting a quick kiss on husband's cheek as he walked in the door, before rushing off to the pre-school committee meeting. Which meant I missed the final episode of The Apprentice.

And that was Wednesday. Am hoping Thursday is slightly less fraught.